← All troubleshooting

Website / server unreachable

Walk through the network path from DNS to HTTP and find where things are breaking.

Browser JavaScript cannot do raw ICMP or arbitrary TCP — reachability and port checks run server-side via this site's APIs. Results reflect this server's network path.

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DNS resolution

Can the hostname be resolved?

Not started
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Reachability

Is the host responding?

Not started
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TCP port 443

Is HTTPS port open?

Not started
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HTTP response

Does the server return HTTP?

Not started
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TLS

Is the certificate valid?

Not started

How to read this

Each step is honest: passed, failed, skipped, or unable to check. The diagnosis at the end is based only on checks actually performed — it says "most likely" when evidence is partial. Fix the first failing step, then re-run.