← All troubleshooting

Website / server unreachable

Walk through the network path from DNS to HTTP and find where things are breaking.

Browser JavaScript cannot do raw ICMP or arbitrary TCP — reachability and port checks run server-side via this site's APIs. Results reflect this server's network path.

DNS resolution

Can the hostname be resolved?

Not started

Reachability

Is the host responding?

Not started

TCP port 443

Is HTTPS port open?

Not started

HTTP response

Does the server return HTTP?

Not started

TLS

Is the certificate valid?

Not started

How to read this

Each step is honest: passed, failed, skipped, or unable to check. The diagnosis at the end is based only on checks actually performed — it says "most likely" when evidence is partial. Fix the first failing step, then re-run.